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1. What information do I need to access my account?

You will need your library card number and you pin number. Your pin number is set as the last four digits of your phone number.

2. Why do I want to access my account?

Your account provides you access to information including what you have checked out, what you have requested, and any fines owed. Through your account you can place holds, renew items, and create reading lists.

3. Can I change my pin number?

You can change your pin number once you access your account using you library card number and your library issued pin.

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1. How do I register for a class?

Call the library at 319-753-1647 or stop by the Help Desk.

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1. How much does a library card cost?

There is no charge to Burlington residents for a library card. West Burlington, Middletown and Des Moines County rural residents also are eligible for cards at no cost because those entities contract for service through the Burlington Public Library. If you are a resident of Iowa, you may be eligible for a card through the Open Access program if your community has a library or contracts for library services. If you aren't sure if you are eligible for a card, call or stop by the Customer Service desk at the library. 

Read the full Borrower Policy.

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1. How much do eAudiobooks cost?

Great question! Like all library materials, eAudiobooks are free for check out with any eligible library card.

2. What do I need to have to check out eAudiobooks?

You will need an eligible library card and your pin number. Your pin number is typically the last four digits of the phone number you provided to the library.

3. How do I return eAudiobooks to the library?

Most eAudiobooks automatically return to the library after two weeks.

*Some eAudiobook formats for various devices will permit you to return your eAudiobook checkouts early. Please consult your librarian about this process.

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1. How much do eBooks cost?

Great question! Like all library materials, eBooks are free for check out with any eligible library card.

2. What do I need to have to check out eBooks?

You will need an eligible library card and your pin number. Your pin number is typically the last four digits of the phone number you provided to the library.

3. How do I return eBooks to the library?

Most eBooks automatically return to the library after two weeks.

*Some eBook formats for various devices will permit you to return your eBook checkouts early. Please consult your librarian about this process.

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1. How much do eMagazines cost?

Great question! Like all library materials, eMagazines are free for check out with any eligible library card.

2. What do I need to have to check out eMagazines?

You will need an eligible library card and your pin number. Your pin number is typically the last four digits of the phone number you provided to the library.

3. How do I return eMagazines to the library?

All of the eMagazines you download from the library are yours to keep. You can delete eMagazines from your personal library at your discretion.

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1. How much does eMusic cost?

Great question! Like all library materials, eMusic is free for check out with any eligible library card.

2. What do I need to have to check out eMusic?

You will need an eligible library card and your pin number. Your pin number is typically the last four digits of the phone number you provided to the library.

3. How do I return eMusic to the library?

All of the eMusic you download from the library is yours to keep. You can delete eMusic from your personal library at your discretion.

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1. Public Computer Software

Windows XP -- Word, Excel, PowerPoint

OpenOffice -- Writer, Calc, Impress, Draw, Math, Base

Adobe Acrobat -- View, Print and Manager PDFs

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1. What hours is the library open?

Monday-Thursday 9 a.m. - 8 p.m.
Friday & Saturday 9 a.m. - 5 p.m.

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1. Android Devices

Freading (eBooks)

Freegal (eMusic)

OneClickdigital (eAudiobooks)

WILBOR Blue Ribbon Downloads for Iowans (eBooks / eAudiobooks)

Zinio (eMagazines)

2. Kindle Fire

Freading (eBooks)

Freegal (eMusic)

OneClickdigital (eAudiobooks)

WILBOR Blue Ribbon Downloads for Iowans (eBooks / eAudiobooks)

Zinio (eMagazines)

3. Kindle, Kindle Paperwhite, Kindle Keyboard (e-ink Kindles)

Freading (eBooks)

Freegal (eMusic)

WILBOR Blue Ribbon Downloads for Iowans (eBooks)

Zinio (eMagazines)

4. iPads, iPhones, and iPod Touches

Freading (eBooks)

Freegal (eMusic)

OneClickdigital (eAudiobooks)

WILBOR Blue Ribbon Downloads for Iowans (eBooks / eAudiobooks)

Zinio (eMagazines

5. Nook Tablets

WILBOR Blue Ribbon Downloads for Iowans (eBooks / eAudiobooks)

6. Nook Simple Touch and Nook Simple Touch Glow

WILBOR Blue Ribbon Downloads for Iowans (eBooks / eAudiobooks)

*Using the Nook Simple Touch/Glow with WILBOR requires you to download and transfer books using the Adobe Digital Edition application on a PC or Mac.