FAQ

When is the library building open?

The Library is open 10am-6pm Monday-Thursday and 10am-4pm Friday and Saturday for browsing, checkout, and public computer access by appointment or walk-in. Curbside pickup continues to be available during these hours.

Reservations for computer use are accepted by phone. We can only make one reservation at a time for you. If you are running behind, please call so we can give your spot to someone else and schedule a new time for you.

The Digital Library is always available with streaming movies and music, downloadable books, audiobooks, music, and magazines, searchable databases, online tutoring, and more. 

Your library team is available to assist you at iowabpl@gmail.com, on social media, or by phone at 319-753-1647.

What services are offered through the Curbside Library?

Materials Checkout: Place holds online or call 319-753-1647 to talk to a librarian who can place the holds for you. If you aren't sure what to request, try the Library2Go service. A librarian will use your answers to assemble materials customized to your interests. This is a great option for kids, too. 

You will be notified when your materials are ready for pickup by phone, email, or text depending on the preference selected on your library account. You will need your ID or library card at pickup. Call when you arrive at the library. If you don't have a cell phone, call before you leave and give an arrival time.

Printing: Send your document to iowabpl@gmail.com and let us know how many copies that you need, color or black and white, and any other instructions. We will let you know when your prints are ready to pickup.

Scanning/Faxing/Copying: Bring your documents and call the library when you arrive. Be sure to include the email to scan and send to, the fax number to fax to, or the number of copies with instructions on color or black and white. We will contact you when your documents are ready to pick up. 

Laptops: Call for an appointment to check out a laptop to use on library grounds. When you arrive for your appointment, show your library card and we will checkout the laptop to you for one hour. To return, call the library and we will pick it up and check it in.

Does the library still offer WiFi in the parking lot? 

Yes, you can find the network and security key information posted on the building. You can use the WiFi from both parking lots 24/7. 

When can I come in to use a computer? 

You can use a computer during the library's open hours for a one-hour time slot in a computer lab set up in a meeting room off the lobby. 

When can summer reading program prizes be picked up?

Prize pick up began August 4. Stop by the youth services desk.

How do I return materials? 

We ask that all items be returned to our outside book return slots that you access them by entering off of Main Street and going south to go through the circle drive. Items are held for a few days before being checked in and made available to other users. The current standard for most public libraries is 96 hours. You will not be assessed fines during this holding period.

Will I have late fees for materials not returned?

Due dates for items that were checkout before the building closure were extended to June 1st and no fees were added during the building closure. Items now have their standard due dates. We ask that all items be returned on time. Call us at 319-753-1647 if you have questions.

What about my library holds?

We are processing holds requests and making materials available. As we have done in the past, we will contact you by phone, email, or text depending on your account preferences to let you know when your items are ready. You can pickup holds during the library's open hours by coming inside to the hold shelf or calling for curbside pickup.

When will library programs, classes, and events restart?

We are offering virtual events on Facebook, through Zoom or other means. Check out the calendar for more information.

How do I find the library’s digital books, magazines, music, and movie collection?

You are encouraged to make use of the extensive online resources offered by the library. Our online library branch includes ebooks, audiobooks, and magazines, as well as streaming video and music. You will also find online one-on-one tutoring, skills building and research resources, and a language learning tool. You can find a full listing under the Click.Learn.Play tab.

Can I get a library card?

If you don’t have a library card, you can come in the library during open hours to register for a card. Please bring your photo ID with current address. If your ID has an old address, please also bring a piece of mail addressed to you at your current residence.

If you prefer to only use the Digital Library, you may be eligible for a digital card. Apply for a digital card

How do I connect with a librarian for reference, tech help, or genealogical and local history questions?

Stay connected and get the latest updates by following your library on Facebook. You can also reach library staff members through email at iowabpl@gmail.com or by phone at 319-753-1647.

Are you accepting donated books and materials for the Friends of the Library? 

The Friends group is accepting donated materials for their book sale coming up in September or for sale in the Footnotes shop. All sales of donated items support library programs and services. To make a donation, small amounts can be placed in the box outside of the Footnotes shop. For larger amounts, call to make an appointment and we will meet you with a cart.

Is the Friends of the Library Footnotes Shop open? 

The shop is open 10am-4pm Monday through Saturday. 


Your library team wish you and your family good health.