24 Hour Crisis Line
The 24-hr Crisis Line is a free and confidential service designed to meet the needs of residents in Des Moines, Henry, Jefferson, Keokuk, Lee, Louisa, Van Buren, and Washington Counties.
The 24-hr Crisis Line provides basic crisis response support including providing information and referrals, counseling, crisis service coordination, and linkages to crisis screening and mental health services 24 hours a day.
This service is provided by Great River Medical Center and Southeast Iowa Link (SEIL). SEIL is a regional coalition whose goal is to facilitate open, quality and comprehensive services to people with multiple issues in their lives. They strive to be welcoming, hopeful and helpful to people who have complex mental health and disability service challenges, including trauma.
Optimae Life Services
823 N. 6th St. Burlington, IA
208 Bank St. Keokuk, IA
509 Ave F, Ft Madison
605 E Winfield Ave Mt Pleasant
Monday - Friday, 8 am – 12 pm and 1 pm - 4:45 pm
Closed on major holidays.
Acceptance/Admission criteria: There is paperwork to fill out before mental health appointments can be made for counseling. The answers from such paperwork will help decide if criteria is met to make an appointment. From there, the individual will be contacted. For Community Home Based Services (hourly or daily); An application for services must be complete and can also be picked up at our office, or you can email Angie Torres for such information (email above). We require proof of Mental Health Diagnosis from a medical professional and funding from a Case Management Program (Integrated Home Health, Des Moines County Community Services, Southeast Case Management Services, etc.). We are able to refer to such Case Management Services as needed to establish funding, whether an individual has insurance or not. Payment options: Medicaid, Medicare and all private insurances. We provide Mental Health Counseling in our Burlington, Mt. Pleasant, Keokuk, and Ft. Madison Offices. Our Burlington office number can direct calls as needed for specific locations. We also provide Community Home Based Services where we provide a skill building service to customers with a mental illness or disability. Such skill building may include; medication management, money management, stress management, community integration, etc.
Therapy Group, Inc.
506 Jefferson Street
Burlington, IA 52601
Monday, Tuesday: 9:30 am –7:30 pm & Wednesday, Thursday 9 am–7:30 pm & Friday 9 am–3 pmProvide counseling and therapy services in Burlington, Iowa. If you are looking for extra support and guidance through a challenging situation, need support with regard to children, family, parents or significant other, or you are just ready to move in a new direction in your life, the Therapy Group, Inc. looks forward to working with you to achieve your goals.
They are contracted with most insurance companies (ALL Blue Cross and Blue Shield plans, United Healthcare, UMR, Tricare, Veteran's Administration, etc.) and Employee Assistance Programs (EAP's), and accepts VISA and Mastercard.Turning Point Counseling
Young House Family Services
400 S. Broadway
Burlington, IA 52601
Monday - Thursday 8 am - 4:30 pm Friday 8 am - 4 pm
Community counseling program for individuals, families, couples counseling, children & adolescents. Other services provided include adolescent residential substance abuse treatment, adolescent day treatment, remedial services for children and families who are Title XIX eligible. Sliding fee scale available and Title XIX